Clear communication
I explain the issue and your options in plain language.
I’m Mahad, the founder of AdenTech. I provide friendly, practical IT support for local homes and small businesses, with clear advice and a personal approach.
I have a BSc in Computer Science and around six years of professional IT support experience, including second-line support for schools and businesses.
I started AdenTech because I enjoy helping people solve technology problems and feel more confident using their devices. I’m based in NW8 and focus on serving nearby areas.
Straightforward support, with no surprises.
I explain the issue and your options in plain language.
You’ll know the proposed work and price before anything chargeable starts.
I treat your devices, information and home with care.
You can request remote support through the enquiry form. Remote requests are considered Monday to Sunday, subject to availability. I’ll first check whether the issue is suitable for remote help and confirm the next step with you. A request does not start a remote session or guarantee an immediate response.
If a session is agreed, you remain present throughout, give explicit permission before access begins and can end the session at any time. You enter your own passwords; I will never ask you to tell me or send me a password. Read how remote support works.
Tell me what you need help with and I’ll get back to you about the next step.
Send an enquiry